Privacy Policy
Last Updated: January 2026
Nelson AG ("we," "us," "our," or "Company") operates nelsonag.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using nelsonag.com.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you subscribe to our newsletter, contact us, or use our services, we may collect your name, email address, phone number, and other contact details.
- Device Information: We automatically collect your IP address, browser type, operating system, and device identifiers.
- Usage Data: We collect information about how you interact with our website, including pages visited, time spent, clicks, referral sources, and search queries.
- Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to track your activity and preferences.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our website and services
- To process affiliate commissions and track referrals to casino partners
- To conduct analytics and understand user behaviour and preferences
- To send marketing communications, newsletters, and promotional materials
- To respond to your inquiries and provide customer support
- To comply with legal obligations and enforce our Terms of Service
- To detect and prevent fraudulent activity and security breaches
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality and security
- Analytical Cookies: Help us understand how users interact with our site (e.g., Google Analytics)
- Marketing Cookies: Track affiliate referrals and casino partner conversions
- Preference Cookies: Remember your settings and preferences
Opt-Out Options: You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect website functionality. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Links
Our website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
When you click on casino or affiliate links, you will be directed to external websites governed by their own privacy policies. Nelson AG has no control over how third parties collect, use, or protect your data.
Your Rights
Under Australian privacy law and the Privacy Act 1988 (Cth), you have the following rights:
- Right of Access: You may request access to the personal information we hold about you
- Right to Correct: You may request correction of inaccurate or incomplete personal information
- Right to Complain: You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights
- Right to Unsubscribe: You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails
If you are located in the EU or UK, GDPR privacy rights may apply. If you are located in the United States, CCPA rights may apply. We will comply with applicable privacy legislation in your jurisdiction.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Retention periods vary depending on the type of information:
- Contact information: Retained until you request deletion or unsubscribe
- Affiliate tracking data: Retained for the duration of the affiliate program relationship and applicable legal requirements
- Analytics data: Typically retained for up to 26 months
- Cookies: Session cookies are deleted when you close your browser; persistent cookies are retained for up to 2 years
You may request deletion of your personal information at any time, subject to legal obligations to retain data.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a privacy complaint, please contact us:
Email: privacy@nelsonag.com.au
Website: nelsonag.com.au
We will respond to your privacy inquiries within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.